Bethesda Replacing Fallout 76 Armor Edition Bags After Backlash
A canvas duffel bag was originally promised but the final product shipped with a rather cheap looking nylon bag, rubbing further salt into the wounds of Fallout 76’s already aggrieved fans.
Bethesda has been in hot water with fans recently following the launch of Fallout 76. This has to do with the supposed canvas bag included with the $200 Fallout 76 Power Edition bundle.
Users were angry to find that what they received instead is a much cheaper, and lore-incompatible nylon bag. Furthermore, fans have justifiable reasons to be angry since Bethesda only offered 500 Atoms (in-game currency) to make up for it. These have a real-world value of about $5 USD.
Shaving costs from a $200 limited edition version of a game is a new low, with Bethesda claiming the advertised canvas bag to simply be a “prototype” that wasn’t necessarily designed for use. Fans embroiled in the controversy noted that the biggest kick in the teeth was Bethesda offering of 500 atoms, Fallout 76’s premium currency, so long as they could provide proof of purchase. Yesterday Bethesda Support Twitted (see below):
We are finalizing manufacturing plans for replacement canvas bags for the Fallout 76: Power Armor Edition. If you purchased the CE, please visit https://t.co/S5ClEZuQrx and submit a ticket by Jan. 31, 2019. We’ll arrange to send you a replacement as soon as the bags are ready.
— Bethesda Support (@BethesdaSupport) December 3, 2018
We are finalizing manufacturing plans for replacement canvas bags for the Fallout 76: Power Armor Edition”, wrote Bethesda in a tweet to fans. “If you purchased the CE, please visit https://beth.games/2QDropM and submit a ticket by Jan. 31, 2019. We’ll arrange to send you a replacement as soon as the bags are ready.”
Although terms and conditions often prevent the return of limited edition goods, some throughout social media suggested that this category of false advertisement breached consumer rights, which takes precedence over company policy. Fortunately, it looks like disgruntled fans can save themselves the hassle of figuring out their legal standing as Bethesda has taken to social media (Twitter seen above) to announce that it will, in fact, produce the bag seen on its posters adverts.
It’s inarguably the right thing to do but certainly too late in the day to repair the damage. The differing contents of the Fallout 76 Power Armor Edition compared to what was advertised should’ve been told to customers prior to dispatch or, even better, Bethesda should’ve swallowed up the costs and delivered the product as advertised in the first place.
These are of course, only for those who pre-ordered the Power Armor Edition. Which entitles them to the Power Armor helmet canvas bag container. There is also a deadline to claim this replacement, up until January 31, 2019. For their part, the company promises to send the replacements as soon as they are ready. Right now, they are finalizing the manufacturing plans for it. So it might take some time for it to arrive.